Grievance Redressal Cell

Students or staff/Persons who are willing to launch any complaints shall send their representation for redressal of their grievance to the committee.Lords Institute of Engineering and Technology has formed
  • Women Grievance Redressal Cell (WGRC)
  • Grievance Redressal Committee

A)Women Grievance Redressal Cell (WGRC):


Functions & Responsibilities:
  • The Cell will deal with the cases/complaints of sexual harassment and any other type of harassment of the female students, teaching and non-teaching women staff of the college.
  • The Cell shall process all the individual complaints and take suitable action thereon in the manner and mode as per the college norms.
  • The Cell will provide assistance to the Faculty / Colleges / Institute for taking preventive steps in the matter of gender discrimination and sexual harassment.
  • The Cell may form/review the guidelines/policy for redressal of the grievance as required from time to time, which may be in accordance with those issued by Supreme Court and Government Agencies.

  • Note: All girl students & female teaching / non-teaching staff are requested to note the above. In case of any complaint regarding harassment / sexual abuse etc. they may contact any of the committee members in person.

B)Grievance Redressal Committee:

Women Welfare / Sexual Harassment Eradication Committee
Sr NoNameDesignation
1Dr S SwarnalathaCoordinator
2Ms Ashlesha PandhareMember, CSE
3Ms Baswa Madhuri Member, ECE
4Ms G.SwethaMember, EEE
5Ms S NagaraniMember, Mechanical Engg
6Ms Sheubha Khatoon Member, Civil Engg
7Ms J JayalakshmiMember, Business Studies
8Ms Tanveer FatimaMember, S&H
Functions & Responsibilities:
  • A Grievance Redressal committee is formed to look in to the complaints from the aggrieved.
  • Suggestion / Compliant Box are provided at Office of Principal for students to lodge their complaints / suggestions.
  • The report of grievance committee is forwarded to Principal for further action.
  • The corrective measures are taken and recorded in the register.

Grievance Policy

Student Grievance Policy

a)Objective
The purpose of the StudentGrievance Policy is to provide equitable and orderly processes to resolve grievances by students.

b)Definitions
1.Grievance --Formal difference or dispute between a student and a college employee about the interpretation and/or application of the college’s non-academic policies and procedures, or provision of services, by members of the college’s faculty or staff, that negatively affects the student. A grievance may be based on one of the following claims: failure to provide services, arbitrary and/or capricious actions by a college employee or administrative office; policy or procedure applied unfairly and/or in a different manner than it was applied to others; administrative error in the application of the policy or procedure.
2.Days –Monday to Saturday excluding college holidays
3.Relevant Administrator–Appropriate Office Director /Principal/Dean / Associate Dean. The locus of grievance is with the unit where the service is delivered.
4.Statements
A grievance differs from an appeal of an academic decision, as it deals with service issues and not the actual outcomes of course work. A student may file a grievance in the cases of an unresolved difference or dispute between themselves and the college (office or individual) related to services rendered or non-academic decisions. The policy covers matters outside the scope of other policies of the college.
Complaints about sexual harassment and discrimination based upon protected class are addressed via the Discrimination Complaint Procedure; complaints about services related to disabilities are addressed through Rights of Students with Disabilities Policy, complaints about student behavior are addressed through the Student Conduct Policy and Procedures and student academic appeals including grading are addressed through Student Academic Appeals Policy and Procedures. In cases where service issues underlie a disagreement about an academic evaluation, the service issue will be investigated and decided first.
5.Informal Resolution: The student is strongly encouraged to seek informal resolution of a grievance by bringing it to the attention of the relevant individual, administrator or office. An attempt at informal resolution should begin no more than 5 working days after the service or decision is rendered.
6.Formal Grievance: If the student is unsatisfied with the response, the student may make a formal, written grievance to the relevant administrator. Any formal grievance must be submitted by the student within 10 working days after the service or decision is rendered . The student must state the nature of the grievance and the remedy she/he is seeking and describe any previous attempts to resolve the issue grievance. The administrator reviews the situation and should provide a written response, including appeal information within 5 days of receiving the complaint, copying the primary mentor/academic advisor. Students will be informed if extenuating circumstances require additional time.
7.Appeal of Formal Grievance Decision: If the student is unsatisfied with the formal grievance decision, the student may appeal in writing to the Director or Principal. Any appeal must be submitted within 05 working days of the transmission of the formal grievance decision. The student must state the nature of the justification for the appeal. The Director or Principal reviews the grievance and should provide a written response within 07 days of receiving the appeal. This decision is final.